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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I launch my adobe illustrator and will not change the tool

Customer Question

i launch my adobe illustrator and will not change the tool sign to text
JA: What kind of computer do you have?
Customer: pc
JA: Have you installed any updates recently?
Customer: no I am using windows 7 and when i updated the software it
JA: Anything else you want the software expert to know before I connect you?
Customer: please connect me
Submitted: 2 months ago.
Category: Software
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you saying that your AI is working just fine, except that you cannot use the TEXT tool?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess