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I recently renewed McAfee on my previous Mac - which has…

Customer Question
I recently renewed McAfee...

I recently renewed McAfee on my previous Mac - which has since been destroyed. I have just purchased a PC and wish to transfer previous subscription to a non Mac - how do I do this?

Technician's Assistant: Which McAfee product do you have?

Mac security via the NAB

Technician's Assistant: What have you tried so far with your McAfee software?

I added another computer to my subscription - but discovered it was also for a Mac and was not able to be used on my new PC.

Technician's Assistant: Anything else you want the software expert to know before I connect you?

My new PC has a McAfee subscription which is soon to run out - however this involves the full price - I would like to stop the Mac subscription and put the refund fee towards my new PCs cover.

Submitted: 11 months ago.Category: Software
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Answered in 22 minutes by:
8/7/2017
Software technician: Jess M., Computer Support Specialist replied 11 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Have you checked your McAfee account online to see if you can install it to a PC?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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Category: Software
Satisfied Customers: 775
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