Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a Chinese rosetta stone loaded to my compter. but now…

Customer Question
I have a Chinese...

I have a Chinese rosetta stone loaded to my compter. but now having difficulties loading a german version. Are there problems two versions at the same time?

Technician's Assistant: When did you last update Rosetta Stone?

Not sure if I ever did?

Technician's Assistant: What have you tried so far with your Rosetta Stone?

Well ive been running my Chinese on one computer and german on the other. my dell acting up So I,m trying to run them both on my hp

Submitted: 1 year ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 hour by:
8/7/2017
Software technician: Dustin, Computer Support Specialist replied 1 year ago
Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 14,276
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Software Question
Software technician: Dustin, Computer Support Specialist replied 1 year ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have vista home premium and I have Rosetta Stone languages
I have vista home premium and I have Rosetta Stone languages installed. I try to run the app for a language, but the computer says the app id already running and will soon shut down, but it does not a… read more
Sheri
Sheri
Bachelor\u0027s Degree
683 satisfied customers
I haven't used Rosetta Stone in a couple of years and I am
I haven't used Rosetta Stone in a couple of years and I am trying to update from it won't allow. can you help? ***@******.*** … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
I bought rosetta stone a number of years ago and now have a
i bought rosetta stone a number of years ago and now have a new computer. how do i down load to this new computer. i have two disks one application v.2.1.5.2a ands spanish level 1 and 2 when i try to … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
6 satisfied customers
I have an old version of Rosetta Stone that I haven't used
Hi. I have an old version of Rosetta Stone that I haven't used for a few years. I wanted to start again, but I was getting a Fatal Application message. Does it no longer work after too long away? … read more
Sheri
Sheri
Bachelor\u0027s Degree
683 satisfied customers
I Just upgraded to Windows 10, 64-bit and, when I tried to
I Just upgraded to Windows 10, 64-bit and, when I tried to load Rosetta Stone, I got an error message. The error message said "Unable to execute the required file: The following system error has occur… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I purchased rosetta stone through Amazon. I am in China and
I purchased rosetta stone through Amazon. I am in China and because I had difficulty in downloading on my ipad, I downloaded a demo through the Apple store. I assumed that I could add the activation c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a pre-existing Totale version of five levels of German.
I have a pre-existing Totale version of five levels of German. Recently purchased 5 levels of French by download, and am having all kinds of difficulty getting it set up - information received by phon… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I just purchased the on line version of Rosetta stone for French.
I just purchased the on line version of Rosetta stone for French. I am trying to use it fir the first time. I am using it on my hand held device, a Samsung IV. The program is telling me that in order … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have German levels 1,2, and 3 in version 3. I have levels
I have German levels 1,2, and 3 in version 3. I have levels 4 and 5 in version 4. These were purchased some time ago and the interaction part has long expired. I want to review the lessons but the sys… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I lost the activation code for my Rosetta Stone Level 1 Version
I lost the activation code for my Rosetta Stone Level 1 Version 3. How can I get another one?… read more
Dustin
Dustin
Computer Support Specialist
14,276 satisfied customers
I just tried to open my Rosetta Stone program last night.
I just tried to open my Rosetta Stone program last night. I haven't opened it for many months, but wanted to do some review. It insisted I download an update...it was taking forever, so I left it runn… read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
Installed Rosetta Stone 1-5 and it was working OK. Now I cant
Installed Rosetta Stone 1-5 and it was working OK. Now I can't get into software by clicking the icon on my desktop. Do I need to uninstall and install it again? I have a new Dell all In one Computer.… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Several years ago, I received Rosetta Stone Version 3 Spanish
Several years ago, I received Rosetta Stone Version 3 Spanish levels 1 & 2. I tried to begin the system this weekend. But I received a message that there is an updated version. What do I need to do?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I bought the French and the Italian TOTALe versions last year
I bought the French and the Italian TOTALe versions last year and installed the French only. Today I wanted to install the Italian discs, beginning with the Application disc (Version 4 installer), but… read more
Chris Baxter
Chris Baxter
28 satisfied customers
Hi, We are looking at a language program called Rosetta Stone
Hi, We are looking at a language program called Rosetta Stone (Spanish - Homeschool). On Ebay etc. there are some that come with headsets and some that are level 1 only; some are level 1-3; some are l… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
I am using Windows Vista, and when I try to open Rosetta Stone
I am using Windows Vista, and when I try to open Rosetta Stone version 3, I get a "Fatal Application Error #2111" and error #2032. I know there are issues with Rosetta Stone v3 and Vista...any solutio… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
our rosetta stone has been working for three weeks, i was using
our rosetta stone has been working for three weeks, i was using it while trying to down load another language and it come up with fatal error 2124… read more
Steve Herrod
Steve Herrod
Computer Support Specialist
Master's Degree
220 satisfied customers
I am trying to Install Rosetta Stone to my Lap top. I am getting
I am trying to Install Rosetta Stone to my Lap top. I am getting a message "Unable to execute the required file: The folling system error has occurred: the system cannot find the file specifeid. (2)".… read more
Jeremy
Jeremy
1,344 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x