Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am having trouble downloading Mcafee, I want to download…

Customer Question
I am having trouble...

I am having trouble downloading Mcafee

Technician's Assistant: Which software or app can I help with?

I want to download it to my computer

Technician's Assistant: What have you tried so far with your software?

I went over to Office Depot and bought it for 5 dollars a year he told me to go home and use www.mcafee.com/activate

Technician's Assistant: Anything else you want the software expert to know before I connect you?

No just help

Submitted: 1 year ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 minute by:
8/6/2017
Software technician: Bryan, Computer Support Specialist replied 1 year ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

Did you receive a McAfee product key card when you purchased it at the store?

Please reply at the box below; thank you.

Ask Your Own Software Question
Customer reply replied 1 year ago
I was told to go to www.mcafee.com/activate so I could download it into my computer
Software technician: Bryan, Computer Support Specialist replied 1 year ago

OK, but you should have received a physical card at the store on which your product key for McAfee is listed. Could you please let me know if you have this card with you now?

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Help me I am not computer savvy. I bought Office 365 Home
Please help me I am not computer savvy. I bought Office 365 Home from Dell. I am having trouble trying to download it. I was on a chat with a Microsoft rep and he told me to uninstall my old Office 36… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
In 2014 I purchased Microsoft Office 3013 Home & Student
In 2014 I purchased Microsoft Office 3013 Home & Student download from King Tech Supply. A while after that my computer crashed and I lost everything. I tried to contact King Tech and there were out o… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
I have an account but it expired 15 days ago. I bought an
Thank you. I have an account but it expired 15 days ago. I bought an Office 365 Personal Subscription, but when I try to install it there is a message that says the following: … read more
Cody
Cody
Computer Science
2,432 satisfied customers
How do I reinstall McAfee anti virus. Antivirus. Nothing
how do I reinstall McAfee anti virus JA: Which McAfee product do you have? Customer: Antivirus. JA: What have you tried so far with your McAfee software? Customer: nothing ,but I still have my serial … read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
Last night while online I inadvertently clicked on a news
Last night while online I inadvertently clicked on a news pop-up and immediately got a scary message that my computer had been infected by the ZEUS virus and to call 1-***-***-****. When I called, "Sa… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Howdy, I bought Mcafee and installed it, but had my computer
Howdy , I bought Mcafee and installed it , but had my computer cleaned and my Mcafee seems to have been lost , can you help? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I just purchased McAfee anti virus for 1 year renewal, but
I just purchased McAfee anti virus for 1 year renewal, but before I could download it to my laptop I lost the page on my computer and I sure as heck don't want to have to purchase it again. I couldn't… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
I have a notice that comes up and says my account has run
I have a notice that comes up and says my account has run out. I just renewed it in March and it is suppose to be good until March 2018. … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I have a Dell laptop that I purchased for graduate school. I
I have a Dell laptop that I purchased for graduate school. I finished last year. I had purchased your McAfee product for the computer. However, when the time for renewal came, I realized that the tech that had installed it did not use the correct e-mail address. At that point, since I was not using the computer very often, I did not renew. I would like to renew now for that laptop and to add your product for a Macintosh that is my main computer at home. Do you have a product that works on Macs as well? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I had my computer serviced at Office Depot, the tech told
I had my computer serviced at Office Depot, the tech told that Mcafee Livesafe was a very good buy. I had a virus(?) and it was taken care of . When I tried to install it, I was not able to do it. Nee… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have mcafee, yesterday I was attacked by the a virus and a
I have mcafee, yesterday I was attacked by the a virus and a note said I have the - virus and I had 5 minutes to call a number of my hard drive would lock down. It had a phone number(###) ###-####I ne… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
I bought Kaspersky in July 2016, a 2 yr. option. I had
I bought Kaspersky in July 2016, a 2 yr. option. I had trouble with my computer, not working on internet explorer, so I took it to the Microsoft store and in working on it, they inadvertently removed … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
Bought office 365. had problem downloading on 10/16. my
bought office 365. had problem downloading on 10/16. my computer hacked. I call Microsoft & talked to Anthony who tookover to resolve my problem. this as about 2 weeks ago. unfortunately his download … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I purchased this product back in November, but have never
I purchased this product back in November, but have never finished the installation and I can't get it to....I'm so lost and the Office Depot Tech couldn't help me either. I can see it in the download… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I have Adobe Premiere & Photoshop 14 now. I just had it put
I have Adobe Premiere & Photoshop 14 now. I just had it put in a few weeks ago. I bought it at Office Depot. It quit working yesterday. ( 2-20-16 ). I tried to download a video from Youtube by putting… read more
Expert
Expert
I just got done letting Omg log into my computer to activate
I just got done letting Omg log into my computer to activate regservo that I bought because I thought micro soft was telling me to so I could open a tif file. I could have activated myself he did not … read more
Bryan
Bryan
735 satisfied customers
I cannot activate the new Office Home & Business 2013 I just
I cannot activate the new Office Home & Business 2013 I just purchased. I put in activation number which was approved. Put in rest of questions but it would not accept my email or password ***** I hav… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
i bought a dell pc that had mcafee security installed. yesterday
i bought a dell pc that had mcafee security installed. yesterday i extended that service for a year online. now i am protected until 12/27/2012 but my computer still says that my protection will expir… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x