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There, i was trying to download the McAfee protection on my…

Customer Question
Hell there, i was...

Hell there, i was trying to download the McAfee protection on my laptops and they died. now when I try to recover the download it tells me there was an error and says cancel Please help,.

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Im not even sure, i just got these yesterday.

Technician's Assistant: Does your laptop make any noise when rebooted? Are any of the LED lights on?

No lights are on and there is no noise, I cant even find the app on my computer now.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Yes im downloading this to two laptops and a tablet

Submitted: 1 year ago.Category: Software
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8/5/2017
Software technician: Mr.Med, software engineer replied 1 year ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,278
Experience: if you have any questions about softwares please contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Software technician: Mr.Med, software engineer replied 1 year ago

I'm sorry about the issue, May i start a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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