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My screen keeps turning a dark orange color when I log on to…

Customer Question
My screen keeps turning...

My screen keeps turning a dark orange color when I log on to my account. This began directly after getting the latest update for Windows 10.

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

Dell XPS 12, the problem began immediately after the fast-track Windows 10 was released today.

Technician's Assistant: Have you installed any updates recently?

Yes, just Windows 10

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No, that is my only problem

Submitted: 11 months ago.Category: Software
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Answered in 16 minutes by:
8/5/2017
Software technician: Dan, Computer Support Specialist replied 11 months ago
Dan
Dan, Computer Support Specialist
Category: Software
Satisfied Customers: 2,541
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. You could try to restore to a date prior to the last update. That might resolve the issue?

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Customer reply replied 11 months ago
I have already run a Windows restore to a previous build. It is still there.
Software technician: Dan, Computer Support Specialist replied 11 months ago

Do you have the keyboard attached?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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