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MY MACAFEE REAL TIME SCAN IS OFF AND I CAN'T GET IT TO COME…

Customer Question
MY MACAFEE REAL TIME...

MY MACAFEE REAL TIME SCAN IS OFF AND I CAN'T GET IT TO COME BACK ON EVEN WHEN I HIT TURN ON.

Technician's Assistant: What kind of computer do you have?

LENOVO

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the software expert to know before I connect you?

SINCE I AM NOT EVEN CLOSE TO AN EXPERT I DON'T THINK THERE IS ANYTHING ELSE.

Submitted: 1 year ago.Category: Software
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Answered in 5 minutes by:
8/5/2017
Software technician: Dan, Computer Support Specialist replied 1 year ago
Dan
Dan, Computer Support Specialist
Category: Software
Satisfied Customers: 2,590
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you just installed McAfee or have you been using it for awhile?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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