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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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MY MACAFEE REAL TIME SCAN IS OFF AND I CAN'T GET IT TO COME

Customer Question

MY MACAFEE REAL TIME SCAN IS OFF AND I CAN'T GET IT TO COME BACK ON EVEN WHEN I HIT TURN ON.
JA: What kind of computer do you have?
Customer: LENOVO
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the software expert to know before I connect you?
Customer: SINCE I AM NOT EVEN CLOSE TO AN EXPERT I DON'T THINK THERE IS ANYTHING ELSE.
Submitted: 2 months ago.
Category: Software
Expert:  Dan replied 2 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you just installed McAfee or have you been using it for awhile?