How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Want to add this device to my account acct 2316

Customer Question

want to add this device to my account acct 2316 w*.a*****@yahoo.com JA: Have you contacted anyone about your account? Customer: no this is first time I have had to do this JA: Have you installed any updates recently? Customer: no JA: Anything else you want the software expert to know before I connect you? Customer: just want to install

Submitted: 2 months ago.
Category: Software
Expert:  caraleneK replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Sorry to help you I need more info what device do you like to add??

Waiting for your feedback to help you.