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My computer has been hacked, lenovo explored 10, canceled my…

Customer Question
My computer has been...

My computer has been hacked

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lenovo explored 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Canceled my Microsoft account how can I get it back

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I have had 360 credit cards and social secuitiy numbers put in my computer porn site i never sined up for please help me

Submitted: 11 months ago.Category: Software
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Answered in 8 minutes by:
8/3/2017
Software technician: Cris, Computer Support Specialist replied 11 months ago
Cris
Cris, Computer Support Specialist
Category: Software
Satisfied Customers: 6,968
Experience: I have 10 years covering all types of software. Backup software, Office, photo and video editing, online software.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Can I offer you remote support so I can get onto your PC and help clean up the virus/hacked issue you are facing.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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