Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to disable mcafee, none of what I find on the

Customer Question
Trying to disable mcafee...

Trying to disable mcafee, none of what I find on the internet matches what I have. There is no firewall button. I have mcafee security scan plus

Technician's Assistant: What Mcafee model do you have? And the Operating System (OS)?

Windows 10, how do I find the mcafee model ?

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

I am trying to temporarily disable mcafee so I can install software. Been trying 2 days. I have mcafee security scan plus

Technician's Assistant: Which software or app can I help with?

I want to disable mcafee or temporarily disable the firewall

Technician's Assistant: What have you tried so far with your software?

I have tried looking for the firewall button. there is no firewall button

Technician's Assistant: Anything else you want the software expert to know before I connect you?

I have looked at a lot of instructions on the internet on how to disable mcafee or the mcafee firewall and none of it fits what I find when I click on the mcafee icon

Submitted: 11 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 minute by:
8/2/2017
Software technician: Jess M., Computer Support Specialist replied 11 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you getting any error message when you try to install your software?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
How do I disable McAfee virus scan in order to install a
How do I disable McAfee virus scan in order to install a voice recognition program. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Appears that McAfee is blocking winaero download of Wimdows
Appears that McAfee is blocking winaero download of Wimdows 7 games for Windows 10. How do I get the games? … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
Windows XP environment Nothing added to computer for several
Windows XP environment Nothing added to computer for several months problem when rebooting - computer very lethargic Discovered that svchost.exe it hogging 50% of CPU I've learned that is called by a … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
How do I temporarily disable mcafee firewall? I am trying to
How do I temporarily disable mcafee firewall? I am trying to download microsoft office PowerPoint… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I work from home. I used EditScript transcription. It will
I work from home. I used EditScript for medical transcription. It will log me in and show the queue but when I try to load a report it seems to be caught in a "loop" or something. It just does not loa… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
My AOL favorites are a mess ... they partially disappear ...
My AOL favorites are a mess ... they partially disappear ... days later reappear ... favorites I have deleted reappear ... order they are stored changes. Something is very wrong.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I am a paid-up customer, but my firewall and virus protection
I am a paid-up customer, but my firewall and virus protection is turned off. When I try to use the can button, nothing happens, and when I try the fix now button, I get the page with a McAfee order fo… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
This question is for Justin: My Acer laptop indicates (2)
This question is for Justin: My Acer laptop indicates (2) problems: 1/ That i am running Windows firewall and Avast internet security firewall which may conflict with each other and may slow my comput… read more
Cris
Cris
60 satisfied customers
Internet security 2014 will not load - using windows vista.
Internet security 2014 will not load - using windows vista. Virtual Technician identifies 3 problems but does not fix them.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I find that perhaps after recently installing upgrades of Adobe
I find that perhaps after recently installing upgrades of Adobe or Java, or maybe through some other activity on my Windows 7 PC, that there now appears a NcAfee Security Scan Plus logo on my desktop.… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
187 satisfied customers
I have McAfee security on my acer laptop and recently a security
I have McAfee security on my acer laptop and recently a security alert message appears saying that Mcafee cannot protect and update my computer anymore and to contact the help line. My subscription is… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor\u0027s Degree
593 satisfied customers
how do i temporarily disable McAfee anti virus software so
how do i temporarily disable McAfee anti virus software so i can install a program and then enable the antivirus once the new program is enstalled?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
Sony Vegas PRO 11 crashes on launch at the "initializing external
Sony Vegas PRO 11 crashes on launch at the "initializing external monitoring..." stage of startup. This problem started after working fine for a appx. a year. NOTHING has changed on the computer, no s… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
My Kaspersky software is apparently preventing me from using
My Kaspersky software is apparently preventing me from using my scanner on my printer. How do I configure Kaspersky so I can use the scanner? This happened before, and I changed something in Kaspersky… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Mcafee renewed my subscription on 10/9/12 by charging my checking
Mcafee renewed my subscription on 10/9/12 by charging my checking account $49.99. However, it still says my computer is at risk and I need to renew. I called Mcafee and an agent looked up my account a… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
511 satisfied customers
I am attempting to install Ancestry.com Family Tree Maker.
I am attempting to install Ancestry.com' Family Tree Maker. Installation stops at 86%, which, I am told may come from the Norton. Does Norton Antivirus Have a firewall? How can I "open" the norton pro… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
Wife purchased mcafee internet security 3-user for a one
wife purchased mcafee internet security 3-user for a one year subscription. now her computer is under attack from a vender trying to sell her more anti-virus protection. It won't let her into the Mcaf… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
I am trying to install a verison 6.0 Family Tree Maker and
I am trying to install a verison 6.0 Family Tree Maker and cannot complete the process. Upon reaching 76% completion an error occurs. The error message reads: an error occured during the move data pro… read more
elby79
elby79
131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x