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I had a connection, but lost it due to a power failure. I…

Customer Question
I had a connection...

I had a connection, but lost it due to a power failure. I was awaiting a tech to get back with me, as I am having problems with my Kaspersky protection and my ITunes. Kaspersky won't open up and ITunes says it is corrupt. Both of these were working Sunday.

Technician's Assistant: When could you last open your iTunes?

Sunday

Technician's Assistant: Did you recently update your software or Operating System (OS)?

The operating system was just rebuilt by the Moline Best Buy Geek Squad.

Technician's Assistant: Anything else you want the software expert to know before I connect you?

My Kaspersky virus protection won't open and I had just updated the databases Sunday also.

Submitted: 11 months ago.Category: Software
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Answered in 23 minutes by:
8/2/2017
Software technician: Rachel-Mod, Moderator replied 11 months ago
Rachel-Mod
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I'm Rachel, and I’m a moderator for this topic. It looks like your question may have been meant for a different company.
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Rachel
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Customer reply replied 11 months ago
Cancel question and subscription. I do not want to be charged for this,
Software technician: Josh, Computer Enthusiast replied 11 months ago
Josh
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Software technician: Josh, Computer Enthusiast replied 11 months ago

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