Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Password,? Don't know when I last set my password, No, No…

Customer Question
? Technician's Assistant: What...

?

Technician's Assistant: What confuses you?

Don't know when I last set my password

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 5 minutes by:
8/1/2017
Software technician: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 3,123
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
Verified

Hello Charley and welcome.

Sorry to hear you're having trouble with your password.

Which service do you use? (AOL, Gmail, Yahoo, Hotmail, other)

Regards,
Martin

Ask Your Own Software Question
Customer reply replied 11 months ago
cox.net
Software technician: Martin, Network Engineer replied 11 months ago

Thank you

Have you tried resetting your password ***** already?

Ask Your Own Software Question
Customer reply replied 11 months ago
NO
Software technician: Martin, Network Engineer replied 11 months ago

You can do so via this link:

https://idm.east.cox.net/selfservice2/resetpassword.action?finalview=../

Please let me know if you are able to reset it this way, if you cannot, we will look at other options

Ask Your Own Software Question
Customer reply replied 11 months ago
Don't need your help @$39 !!!! I will contact my internet provider.
Software technician: Martin, Network Engineer replied 11 months ago

That is an optional offer for remote assistance, feel free to ignore that - we can chat through here

Ask Your Own Software Question
Customer reply replied 11 months ago
Do not do anything. No charges !!!!!!!!!!!!
Software technician: Martin, Network Engineer replied 11 months ago

You may cancel via this link:

http://ww2.justanswer.com/help/how-can-i-request-refund-0

Have a lovely day!

Martin

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Facebook is not recognizing me. I am trying to post a
Facebook is not recognizing me. I am trying to post a picture for my anniversary tmw, and it keeps on asking to change my password, and when I do; it doesn't recognize it … read more
Chris Baxter
Chris Baxter
28 satisfied customers
It's not my computer just my facebook account. Last week I
Hi it's not my computer just my facebook account. Last week I was asked for my log in & password. The email They had was a hotmail account I don't use anymore, my phone number has changed. Is there an… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Set new id and password for vault but keeps asking to set up
set new id and password ***** vault but keeps asking to set up every time I try and start Quicken 2016 version … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I don't know my password - can you please re-set for me?
I don't know my password ***** can you please re-set for me? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
It's asking me for a hitahi Hts545025b9a password. I don't
It's asking me for a hitahi Hts545025b9a password. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Need to renew McAfee. Ed(husband) set up last yr. He passed
Need to renew McAfee. Ed(husband) set up last yr. He passed away, I need to do it under my password, don't know his. Can I do this or do I need to get software from Best Buy ? Don't know what to do. A… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My office quit sending or receving e-mails abd a little box
my office quit sending or receving e-mails abd a little box appears that says enter network password … read more
Martin
Martin
Network Engineer
3,123 satisfied customers
I would like to update flash player, but i do not know my
hello, i would like to update flash player, but i do not know my password ***** there does not seem to be a prompt to set a new one. please help. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
I need to reset my password for my kindle. for some reason
I need to reset my password ***** my kindle. for some reason xfinity is blocking all materials I have. please help. I called centurylink, they suggest I contact you. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Re register a password, Probably this time last year to
Probably this time last year to update my subscription that is due today-- Tks for yr response! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I was trying to change my password, no joy. I can't remember
I was trying to change my password, no joy. I can't remember my original password ***** The google message keeps asking me for an alternate email address than the one I have. I don't have an alternate… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I can't sight in because it says my password is wrong. That
I can't sight in because it says my password ***** ***** That is the only password ***** have I tried to set a new one but it would not accept it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I think my Facebook account has been hacked-what should I
I think my Facebook account has been hacked-what should I do? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Tried to sigh on to Adobe but wouldn't accept my password.
tried to sigh on to Adobe but wouldn't accept my password. When I clicked "forgot your password ***** reest, got a email with an address but my browser doesn't recognize it. How do I reset my password… read more
Mr.Med
Mr.Med
1,184 satisfied customers
I have reason to think I have been hacked on facebook. I've
I have reason to think I have been hacked on facebook. I've been told to change my password, but I don't know where to go to do that. Can you help me? … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My ex-boyfriend put in a password that ai do not know and
My ex-boyfriend put in a password ***** ai do not know and then left. When I press reset password ***** says I must first have created a password ***** disc. I am on windows 10 and do not like it. I w… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Does Norton have a recommended random password site? Quite
Does Norton have a recommended random password *****? … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
I need to change my password to download Adobe. When I
I need to change my password ***** download Adobe. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x