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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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Need a replacement download for my failed cs5 software. My

Customer Question

Hi need a replacement download for my failed cs5 software.
JA: What kind of computer do you have?
Customer: My computer is a Dell running Intel 10
JA: Have you installed any updates recently?
Customer: yes 2 weeks ago
JA: Anything else you want the software expert to know before I connect you?
Customer: I cannot think of any
Submitted: 2 months ago.
Category: Software
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 2 months ago.

Would you like me to connect to your computer, and make sure cs5 gets installed, and properly activated?

Or, do you just want the download method?