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Yesterday I down loaded AVG PC Tune-Up, 1 yr subscription, 1…

Customer Question
Yesterday I down loaded...

Yesterday I down loaded AVG PC Tune-Up, 1 yr subscription, 1 computer for 35.99, order #*********** When I go into the AVG site today it tells me that my subscription has expired? How do I activate my new down load?

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Acer vision, Window 10

Technician's Assistant: Have you installed any updates recently?

No I thought that happened automatically?

Submitted: 11 months ago.Category: Software
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Answered in 5 minutes by:
7/31/2017
Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,937
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

Did you get the product from your AVG site and have the email it sent you for the purchase?

Where did you download it from? Your email link AVG sent you or the site?

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