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I have purchased coverage, order ID 11517968306 on 7/13/2917…

Customer Question
I have purchased coverage...

I have purchased coverage, order ID***********on 7/13/2917 and I can't activate because they didn't give a number. Can you fix this for me it is: Lois Guinn Mayville, Mi. 48744.

Technician's Assistant: What kind of computer do you have?

Windows 7 laptop HP

Technician's Assistant: Have you installed any updates recently?

No.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I had coveriage before and when I realized the date was up I tried to get coverage. all I have is Customer number

Submitted: 11 months ago.Category: Software
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Answered in 5 minutes by:
7/31/2017
Software technician: Dustin, Computer Support Specialist replied 11 months ago
Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 14,238
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Software technician: Dustin, Computer Support Specialist replied 11 months ago

What company or what software did you purchase coverage through?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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