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I have AVG anti virus etc but cannot connect my computer to…

Customer Question
I have AVG anti...

I have AVG anti virus etc but cannot connect my computer to my printer. I thought I should update some drivers but before long I was asked for $400 and told that AVG is not compatible with Windows 10. can you help?

Technician's Assistant: Have you tested the connections by doing a ping utility test?

No

Technician's Assistant: Have you installed any updates recently?

Not really but I paid 29

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Dollars for sonme new drivers same firm?

Submitted: 1 year ago.Category: Software
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Answered in 1 minute by:
7/31/2017
Software technician: UranIT, Network Administrator replied 1 year ago
UranIT
UranIT, Network Administrator
Category: Software
Satisfied Customers: 1,424
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

What exactly is the issue you are having?

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Software technician: UranIT, Network Administrator replied 1 year ago

Do you still require assistance on the issue?
Waiting for your reply.

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Customer reply replied 1 year ago
I want to connect but at the moment I am more interested to know whether AVG is/is not compatible with Windows 10?
Software technician: UranIT, Network Administrator replied 1 year ago

It is compatible, which exact product and version do you have, so I can double check?

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Software technician: UranIT, Network Administrator replied 1 year ago

and the top annual price for AVG is $99 USD per year. Not $400

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Customer reply replied 1 year ago
I will reply tomorrow,
Software technician: UranIT, Network Administrator replied 1 year ago

sure

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Customer reply replied 1 year ago
no longer interested.
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