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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Is the keyboard external or built in to a laptop?
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?
When did this start?
Ok we will need to go into your drivers. When you are ready to continue today or whenever you have
time, please update and reply here.