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I'm having problems can't find out why my internet keeps…

Customer Question
Hi! my name is*****'m...

Hi! my name is*****'m having problems can't find out why my internet keeps crashing, can you help?

Technician's Assistant: What kind of computer do you have?

HP

Technician's Assistant: Have you installed any updates recently?

Desk top, sorry it's a yes, it's automatic

Technician's Assistant: Anything else you want the software expert to know before I connect you?

That's about it, I do have the protection through Mcafee

Submitted: 11 months ago.Category: Software
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Answered in 1 minute by:
7/29/2017
Software technician: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 3,124
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
Verified

Hello and welcome.

Sorry to hear you're having trouble with your internet connection.

Do you use an Ethernet (wired) or wireless connection?

Regards,
Martin

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