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I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Yes, I can remotely connect to your computer and help you with your issue. Let me know when you are ready.
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
There is a payment failure for the remote assistance, can you please try to use another credit card?
Calls are an extra paid service as well, only the chat is covered for now, or the remote connection, which did not work out yet because of an issue on your side. I would be happy to help, but you do need to fix your card details so that you can pay for the remote assistance. Then I can connect to your computer and fix the problem(s) for you.
Can you please call JustAnswer customer care at
USA / Canada 1-***-***-****
They will resolve the issue together with you. Afterward please just let me know that the issue has been resolved so that I can connect to your computer and help you.
Thank you very much,