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HELP!!!!!!!!!!!! IMMEDIATELY!!!!!!!!!!!!! PLEASE!!!!!!!!!!!!

Customer Question
HELP!!!!!!!!!!!! IMMEDIATELY!!!!!!!!!!!!! PLEASE!!!!!!!!!!!! ...

HELP!!!!!!!!!!!! IMMEDIATELY!!!!!!!!!!!!! PLEASE!!!!!!!!!!!!

Technician's Assistant: What kind of computer do you have?

Laptop Hwelitt Pckaard

Technician's Assistant: Have you installed any updates recently?

Yes am AOL "Mechanic" piece oif shit yestreday

Technician's Assistant: Anything else you want the software expert to know before I connect you?

Cann someone get on my compter? $ 5 f**kin buscks i s the least of my problems!!

Submitted: 1 year ago.Category: Software
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Answered in 1 minute by:
7/28/2017
Software technician: Lorenz Vauck, Computer Expert replied 1 year ago
Lorenz Vauck
Lorenz Vauck, Computer Expert
Category: Software
Satisfied Customers: 1,240
Experience: 17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
Verified

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Yes, I can remotely connect to your computer and help you with your issue. Let me know when you are ready.

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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Customer reply replied 1 year ago
HELP!
Customer reply replied 1 year ago
HELP!!!!!
Software technician: Lorenz Vauck, Computer Expert replied 1 year ago

There is a payment failure for the remote assistance, can you please try to use another credit card?

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Customer reply replied 1 year ago
Please CALL me! (###) ###-####
Software technician: Lorenz Vauck, Computer Expert replied 1 year ago

Calls are an extra paid service as well, only the chat is covered for now, or the remote connection, which did not work out yet because of an issue on your side. I would be happy to help, but you do need to fix your card details so that you can pay for the remote assistance. Then I can connect to your computer and fix the problem(s) for you.

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Software technician: Lorenz Vauck, Computer Expert replied 1 year ago

Can you please call JustAnswer customer care at

USA / Canada 1-***-***-****

They will resolve the issue together with you. Afterward please just let me know that the issue has been resolved so that I can connect to your computer and help you.

Thank you very much,

Lorenz

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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