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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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My computer crashed a couple of weeks ago and I am in dire

Customer Question

My computer crashed a couple of weeks ago and I am in dire straits. I installed DreamweaverCC (latest version) and having trouble configuring it. Can anyone please help me out? I don't need any programming help, just configuration help.
Submitted: 2 months ago.
Category: Software
Expert:  UranIT replied 2 months ago.

Hello,

What exactly in configuration are you having problems with? Are you on PC or mac?

Customer: replied 2 months ago.
PC
Expert:  UranIT replied 2 months ago.

And what is the problem with configuration of software?

Customer: replied 2 months ago.
I don't have all of the toolbars nor can I view in browser.
Expert:  UranIT replied 2 months ago.

Sure, I can look into that

Customer: replied 2 months ago.
you want to do a remote?
Expert:  UranIT replied 2 months ago.

yes

Customer: replied 2 months ago.
Please send me a request then...
Expert:  UranIT replied 2 months ago.

The site won't let me, let me re-login

Customer: replied 2 months ago.
Do whatever...
Expert:  UranIT replied 2 months ago.

https://www.898.tv/uranweb

follow above link, run the software and accept connection

Expert:  UranIT replied 2 months ago.

I don't think I am familiar with this version, I will opt out

Customer: replied 2 months ago.
Moderator***
Can anyone else help me?
Expert:  comp_audio replied 2 months ago.

I am willing to assist you further if you like. Please kindly reply and let me know if you need further assistance.

Customer: replied 2 months ago.
This will have to wait until tomorrow
Expert:  comp_audio replied 2 months ago.

No worries. I will be available after 3pm CST. Let me know what time your thinking?

Customer: replied 2 months ago.
after 2:30 PM PDT will work for me
Expert:  comp_audio replied 2 months ago.

I am going to have to opt as I want you to get someone to help and I am not available for a few days.

Customer: replied 2 months ago.
Are you available now?
Expert:  Josh replied 2 months ago.

I apologize for the long wait for a response.

Do you still need help with your issue?

Customer: replied 2 months ago.
I'm ready...
Expert:  Josh replied 2 months ago.

What issues are you having with Dreamweaver configuration?

Customer: replied 2 months ago.
Are you available for a remote session?
Expert:  Josh replied 2 months ago.

Please send the remote assistance request and it will populate to myself and all of the other available experts