How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My husband got his kitt activated.> I am trying to get my

Customer Question

My husband got his kitt activated.> I am trying to get my kit activated,. My activation code is MH2LF92X
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: I have a Dell and we just did his on this machine. When I first tried for mine the message came up welcome James
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: a few months ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know if James only sent in one for him - rather than ordering 2 kits - 1 for him and 1 for me
Submitted: 2 months ago.
Category: Software
Expert:  R Hefner replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

What kit are you referring to?