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Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 18096
Experience:  CISCO certified computer and networking expert
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Goldmine is advancing me through contact records without me

Customer Question

Goldmine is advancing me through contact records without me requesting it
JA: What kind of computer do you have?
Customer: Dell laptop
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nothing I can think of.
Submitted: 2 months ago.
Category: Software
Expert:  Pete replied 2 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

The Page Down button will advance to the next record - check that the Page Down button is not stuck on your keyboard.

Also check if you are using a mouse with a scroll wheel that the wheel is not stuck in.

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Pete.
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