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I have tried and tried, and I cannot complete my use of the

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hello JA: Hello. How can I...
hello
JA: Hello. How can I help?
Customer: I have tried and tried, and I cannot complete my use of the magnetic lasso tool in photoshop. am I in the right place?
JA: What kind of computer do you have?
Customer: asus laptop with intel i5
JA: Have you installed any updates recently?
Customer: yes for windows10, but not for photoshop 10
JA: Anything else you want the software expert to know before I connect you?
Customer: I just need to cut out the background on my logo.
Submitted: 3 months ago.Category: Software
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Customer reply replied 3 months ago
How will I know when someone will be here to help me?
Answered in 17 minutes by:
7/25/2017
Software technician: Pete, Computer Expert replied 3 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 18,320
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Customer reply replied 3 months ago
great. thank you
Software technician: Pete, Computer Expert replied 3 months ago

the Magnetic Lasso Tool is an edge detection tool, meaning that it actively searches for the edge of the object as you're moving around it, then snaps the selection outline to the edge and clings to it like a magnet.

Does your logo consist of one object, or multiple objects?

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Software technician: Pete, Computer Expert replied 3 months ago

To begin a selection with the Magnetic Lasso Tool, simply move the crosshair in the center of the circle directly over an edge of the object and click once, then release your mouse button. This sets a starting point for the selection. Once you have your starting point, move the Magnetic Lasso Tool around the object, always keeping the edge within the boundaries of the circle. You'll see a thin line extending out from the cursor as you drag, and Photoshop will automatically snap the line to the edge of the object, adding anchor points as it goes along to keep the line fastened in place. Unlike the standard Lasso Tool, there's no need to keep your mouse button held down as you drag around the object. Let me know how you get on with that.

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Customer reply replied 3 months ago
Is it same price for you to explain to me how to do it?
Customer reply replied 3 months ago
okay, here it is....
Software technician: Pete, Computer Expert replied 3 months ago

It is all the one price for your question page here, where we reply back and forth.

You can ignore any automated offers that may pop up - they are sent automatically by the site.

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Customer reply replied 3 months ago
My logo is an upright piano, one object....i have the piano outlined.
Software technician: Pete, Computer Expert replied 3 months ago

Ok, which step of the above instructions are you having difficulty with?

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Customer reply replied 3 months ago
okay, i have all of that completed. The dotted line around the piano is slowly moving
Software technician: Pete, Computer Expert replied 3 months ago

Ok, so you are able to select it now?

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Software technician: Pete, Computer Expert replied 3 months ago

If it is moving very slowly your computer may be low on resources.

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Customer reply replied 3 months ago
I do not know what to do, or how to select it. It isn't moving too slowly
Customer reply replied 3 months ago
would it be easier for you to take control of my computer and do it, but still show me how to do it?
Software technician: Pete, Computer Expert replied 3 months ago

Unfortunately I am mobile at the moment so unable to connect remotely.

If you trace a line around the edges, it should select the logo image.

It may take a few attempts and a little practice.

Once selected, you can move the logo or copy and paste it elsewhere.

What do you intend to do with it once you have it selected?

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Customer reply replied 3 months ago
okay then I have it selected. I want to be able to place my logo on various pages without the border, with a clean edge. I don't know how to save it without the background around the edge
Software technician: Pete, Computer Expert replied 3 months ago

You will need to copy it to memory (CTRL+C) then open up a new blank window and paste it there (CTRL+V).

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Customer reply replied 3 months ago
okay, i just did that and the image that was pasted has the white edge just like the original
Software technician: Pete, Computer Expert replied 3 months ago

Ok, you will need to paste it with a transparent background.

Was the image scanned in or created on the computer?

You may need to manually delete the white area after pasting the image.

Go to Select > Color Range, make sure the Select drop down is on “Sampled Colors,” and then use they eyedropper tool to select an area of the color white which you wish to remove. Turn the Fuzziness down to 0, and click OK. Now simply hit the Delete key to remove the selected white area.

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Customer reply replied 3 months ago
I copied it from the net then placed wording over the piano, then saved it as a jpeg
Customer reply replied 3 months ago
When I clicked on 'select' there was no option on the drop down bar that said 'color range' or 'sampled colors'
Software technician: Pete, Computer Expert replied 3 months ago

When you save as a JPEG, it compresses the image, so that would not be ideal.

Can you save it as a bitmap instead?

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Customer reply replied 3 months ago
how do i do that? go back into paint?
Customer reply replied 3 months ago
okay, i've gone into paint and now have saved the logo as a 24-bit bitmap and i'm in photoshop outlining it now
Software technician: Pete, Computer Expert replied 3 months ago

Yes in Paint.. let me know how it goes.

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Customer reply replied 3 months ago
Okay, i have now outlined it successfully and the dotted line is flowing
Customer reply replied 3 months ago
I guess that means the image is selected. now what do I do?
Software technician: Pete, Computer Expert replied 3 months ago

Now can you copy and paste it to a new blank window?

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Customer reply replied 3 months ago
okay, just did that and it has the white border that i want to get rid of, and there is still not an option under select like you mentioned
Software technician: Pete, Computer Expert replied 3 months ago

Could you attach the image here so I may see?

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Customer reply replied 3 months ago
the bitmap image?
Software technician: Pete, Computer Expert replied 3 months ago

Yes

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Customer reply replied 3 months ago
i have seen in some YouTube videos something about selecting layers, or deselecting, and I had no idea what to do because they went to fast assuming the viewer knew every little thing to click.
Software technician: Pete, Computer Expert replied 3 months ago

Where are you pasting the logo into?

Is it being used in Word documents or similar?

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Software technician: Pete, Computer Expert replied 3 months ago

If you save the Photoshop image as a .PNG file type does it work for you?

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Customer reply replied 3 months ago
mainly into Word, but I will use it in other things like for business cards and for logo on t-shirts, but mainly in word
Software technician: Pete, Computer Expert replied 3 months ago

Ok, in Word you can set the white background to be transparent:

1. Click the location in your Word document where you want to place your image.

2. Click "Picture" in the Illustrations group on the Insert tab.

3. Browse to the location on your computer where your image is saved, then double-click the image to insert it into your Word document.

4. Click your image to make sure it is active, then click “Color” in the Adjust group on the Format tab under Picture Tools.

5. Click “Set Transparent Color.”

6. Click the color you want to make transparent in your image. Word removes this color from the image.

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Customer reply replied 3 months ago
I will try that, but I still need to get the background (border) out of the picture
Customer reply replied 3 months ago
Okay, i did that in Word, but once I clicked on transparent color, it made the entire image transparent
Customer reply replied 3 months ago
Here is the word file.
Customer reply replied 3 months ago
o)
Customer reply replied 3 months ago
Are you still with me?
Customer reply replied 3 months ago
hello?
Customer reply replied 3 months ago
should I ask someone else????
Software technician: Pete, Computer Expert replied 3 months ago

Sorry, I wasn't notified of your reply.

The image looks quite good but not perfect in the Word document.

To improve it further will require manually touching up any missing black pixels in Paint.

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Satisfied Customers: 18,320
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