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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I need to check my account please, Yes, I am chatting with a

Customer Question

I need to check my account please
JA: Have you contacted anyone about your account?
Customer: Yes, I am chatting with a support person now.
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the software expert to know before I connect you?
Customer: No thank you
Submitted: 2 months ago.
Category: Software
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

What type of account is it that you are having issues with?

Also, what type of computer or device is it that you normally access the account on?

Thank you for your reply,

Dustin S

Expert:  Dustin replied 2 months ago.

Hello again, I never heard back from you, did you still want help with this issue, if so please respond and I can either assist you over the phone, or connect to your computer directly or just work by email.

If my suggestions fixed the issue, please remember to click and submit a 5 star rating as thats the only way I am credited for my time and effort in helping you.

If you no longer want help please respond so I can send you the refund link.

Thank you,

Dustin S