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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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How to set a new password for i cloud or to recover previous

Customer Question

how to set a new password ***** i cloud or to recover previous password
JA: When did you last reset your username and password?
Customer: dont remember
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Software
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

I'm sorry about the issue. To reset your Apple password, please click on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results
Thank you

Expert:  Mr.Med replied 2 months ago.

Has everything worked out, Do you still need help please?

Expert:  Mr.Med replied 2 months ago.

Hi,

If you need any further assistance please reply back to me and i will gladly continue to help

Thank you