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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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Myspacebarisnotspacing, DellInspiron, comodosecurity,

Customer Question

Myspacebarisnotspacing
JA: What kind of computer do you have?
Customer: DellInspiron
JA: Have you installed any updates recently?
Customer: comodosecurity
JA: Anything else you want the computer expert to know before I connect you?
Customer: Justfixmyspacebar
Submitted: 2 months ago.
Category: Software
Expert:  Cody replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 2 months ago.

go to start menu > search device manager > expand keyboard > right click on keyboard and choose uninstall/delete and then restart

Customer: replied 2 months ago.
stillwaiting
Customer: replied 2 months ago.
Iusedthisoncebeforeforalegalquestionandnevergotanswer
Customer: replied 2 months ago.
Don'thaveconfidence,thanksanyway
Expert:  Cody replied 2 months ago.

sorry I was away, want to request again?

Expert:  Cody replied 2 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 2 months ago.
Ihavenotreceivedananswer.WastoldIcouldnotbeconnectedandnotchargedbutIwascharged.
Customer: replied 2 months ago.
Updatemypayment????Ihavealradybeencgarged$5andthen$42.Nothappy.
Expert:  Cody replied 2 months ago.

we can do this without remote fee, when are you available?

Customer: replied 2 months ago.
I..do..not..want..to..uninstall,,the..keyboard..I..want..to..fix..it.
Expert:  Cody replied 2 months ago.

If you uninstall keyboard and restart it will reinstall drivers for it

Customer: replied 2 months ago.
I.do.not'want.to.uninstal.the.keyboard.just.fix.the.dpsce.bar...I.am.afraid.to.folow.your.instructions.to.uninstall.then.restart.computer.since.it.does.not.include.instructions,to.reinstall,or.ifthis.will.fix.problem,I.also.want.a.refun.of.the.$42.since.you.were.unable.to.connect.me.to.a.specialist.who.could.take.control.of.my.computer.to.fix.it.l
Expert:  Cody replied 2 months ago.

remote offer was not accepted, the amount you're referring to is the question

Customer: replied 2 months ago.
OK,I.will.give.it.a.try.and.get.back,to.you.later;as;I.have.to.leave.right.now.