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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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Attempting to upgrade google drive but get message card

Customer Question

attempting to upgrade google drive but get message card declined
JA: What kind of computer do you have?
Customer: on dell inspiron right now but ha hp laptop as well and samsung note 5 phone
JA: Have you installed any updates recently?
Customer: my phone updated several days ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: how do i circumvent the card declined issue
Submitted: 9 days ago.
Category: Software
Expert:  Jess M. replied 9 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a Windows computer or a Mac?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess