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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I have tried and tried to recover my facebook page, and the

Customer Question

I have tried and tried to recover my facebook page, and the code sent to me in email never works. Perry Regier ........ is my name.
JA: When did you last use the account?
Customer: About a week ago.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want my page to work.
Submitted: 4 months ago.
Category: Software
Expert:  Isaac Franklin replied 4 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 4 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, since it is letting you recover in email,

What browser are you using? firefox/chrome/safari/internet explorer/edge?