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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 624
Experience:  Computer Software Support specialist for more that 10 years
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McAfee told me that because my PC is showing an error code

Customer Question

McAfee told me that because my PC is showing an error code they cannot install my newly purchased McAfee total protection 5 devices unit . They want $99.99 to remove the error code . WTF !
JA: How much experience do you have with this particular machine?
Customer: Ok, once more . McAfee told me that because my PC is showing an error code they cannot install my newly purchased McAfee Total Protection 5 devices unit , They want $99.99 to remove the error code . WTF !
JA: Have you installed any updates recently?
Customer: yes , today
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Software
Expert:  Kris Rodgers replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.