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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question. Regrettably my getting to your case by now seems to have been a little late by your sandards. (I will post more in a moment once I have read through your question completely.)
In sum, it seems you don't have a question any more. I have passed your request for a refund on to Customer Support at JustAnswer.com. Thank you for asking your question here.