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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 616
Experience:  Computer Software Support specialist for more that 10 years
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I'm trying to log in to the website and its telling me that

Customer Question

I'm trying to log in to the website and its telling me that the system has encountered an error. unable to establish security of incoming assertion.
JA: Have you tried having password ***** directions emailed to you?
Customer: OPENSAML:: FATAL PROFILE EXCEPTION at https://std-amp.Stateauto.com/Shibboleth.sso/SAML2/post
JA: Have you installed any updates recently?
Customer: I am a new user so I just did a password.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Software
Expert:  Jay D replied 3 months ago.

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you.

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Expert:  Jay D replied 3 months ago.

can I ask the name of the website?