How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 622
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Not understand about this thing you put on my computer. I

Customer Question

not understand about this thing you put on my computer. I have Geek teck support. give me a phone # to call you Please..thanks My # is(###) ###-####JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP and windows 10
JA: Have you installed any updates recently?
Customer: I don't know...
JA: Anything else you want the software expert to know before I connect you?
Customer: I want my finincal account safe . thanks
Submitted: 3 months ago.
Category: Software
Expert:  caraleneK replied 3 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

Sorry I need more info to help you do you see the name of the software what was load on your machine??

Waiting your feedback to help you