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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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Be patient i only have one hand, IT is a windows 7 home

Customer Question

be patient i only have one hand
JA: What kind of computer do you have?
Customer: IT is a windows 7 home premium laptop i was on a site to update my macafee and couldn't get my password ***** I am up to date on payments good until 20018
JA: Have you installed any updates recently?
Customer: yes and no i lost most of my document files and my newest macafee was lost need to have it up dated
JA: Anything else you want the software expert to know before I connect you?
Customer: no I changed my password ***** i can't get back to where i was
Submitted: 2 months ago.
Category: Software
Expert:  Uranweb replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

What exactly is the issue that you are experiencing and need assistance with?

Expert:  Uranweb replied 2 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.

Expert:  Uranweb replied 2 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.

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