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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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I need to reset my password for my kindle. for some reason

Customer Question

I need to reset my password ***** my kindle. for some reason xfinity is blocking all materials I have. please help. I called centurylink, they suggest I contact you.
JA: When did you last reset your username and password?
Customer: I have never set the password ***** my kindle but I have used it, with out problems for over one year.
JA: Have you installed any updates recently?
Customer: no.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't believe so.
Submitted: 2 months ago.
Category: Software
Expert:  Richard replied 2 months ago.

Hi there and welcome

There are a number of passwords on the Kindle in use, eg: Wifi password, screen lock password, password ***** purchase a book

Can you tell me which password ***** are referring to please?

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