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Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 19890
Experience:  Software expert
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I want to remove some sensitive files which were

Customer Question

I want to remove some sensitive files which were inadvertently uploaded at the web. How can i remove it
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Samsung Android phone
JA: When did you purchase your Samsung? What troubleshooting have you tried?
Customer: The document is in secure file with password ***** i was told that it can be seen in the internet when you search for it. I tried to follow what google has suggested but it still comes out when you type it in the search engine
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to know how to remove it from xa.yimg.com
Submitted: 4 months ago.
Category: Software
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

Where did you upload the file to? Which website?

Customer: replied 4 months ago.
It was a file in my polaris drive which was unknowingly and inadvertly shared. It was not for public consumprion
Expert:  Josh replied 4 months ago.

Do you have a direct link to the file?

Customer: replied 4 months ago.
I am very wary of sharing this file it is not xrated ��but the information is very sensitive. Is there no other way to remove it from xa.yimg.con without connecting it to the device
Customer: replied 4 months ago.
https://www.google.com.ph/url?sa=t&source=web&rct=j&url=https://xa.yimg.com/kq/groups/26765619/541597526/name/CMSR%2BReport.doc&ved=0ahUKEwj3kOW60urTAhVEXbwKHV_sClIQFgiCATAV&usg=AFQjCNGiMa4XeSMnW2us9ni6jL8v4RnhEw&sig2=TH3EsQhfAtuc3kp_Q_j-HQ
Customer: replied 4 months ago.
Hi Josh we found out that the uploaded file did not come from my phone . It was an attachment of an email which was sent by a group member to some of us. If that is the case can you still assist us
Expert:  Josh replied 4 months ago.

Sorry for the delay -- The file was uploaded via an attachment? Where can you see the file other than that direct link?

Customer: replied 4 months ago.
https://www.google.com.ph/url?sa=t&source=web&rct=j&url=https://xa.yimg.com/kq/groups/26765619/541597526/name/CMSR%2BReport.doc&ved=0ahUKEwj14Y7VmO3TAhUMObwKHbneAjgQFgiFATAW&usg=AFQjCNGiMa4XeSMnW2us9ni6jL8v4RnhEw&sig2=v0NCSQwUbwpGBtM40eAjfA
This is the file that was uploaded
Expert:  Josh replied 3 months ago.

Hi,

It has been a while since we spoke last but it appears the issue has not been resolved.

Do you still need help with your issue? If the issue has been resolved or you do not need anymore help, please take a minute to rate our session as 5 stars and press Submit otherwise, please reply back to me here so that I can continue to help you.