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ChrisC
ChrisC, Computer Enthusiast
Category: Software
Satisfied Customers: 2058
Experience:  15 years as a professional computer technician.
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Reinstall windows 7 in my asus laptop, windows 1o which I

Customer Question

reinstall windows 7 in my asus laptop
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: windows 1o which I don't like, Lap top model x54c
JA: Have you installed any updates recently?
Customer: tried windows 10 and wish to go back
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have the product number for windows but it is an asus number
Submitted: 5 months ago.
Category: Software
Expert:  ChrisC replied 5 months ago.

Hi, my name is ***** ***** I'll be happy to help you today!

Once upgraded to Windows 10, the system gives you 30 days to roll it back to the previous operating system. If you don't do it within that window, it deletes the files for the reinstall the free up space.

If you're within the proper window, you should be able to roll the system back by following these steps:

1. Click on the Start Button in the lower left corner

2. Click on the Settings icon in the lower left corner of the menu (looks like a gear)

3. Go to Update and Security and then click the Recovery option on the left.

If you're system can be rolled back, you'll see an option to go back to your previous version of Windows on the right-hand side. If the option is not there, then I'm afraid it has expired.

Just let me know if you have any other questions on this!

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