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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I cannot create a Skype account using my telephone number or

Customer Question

I cannot create a Skype account using my telephone number or my email address. Please tell me why.
JA: Just to clarify, what email service provider are you using for this account?
Customer: Gmail.
JA: Have you installed any updates recently?
Customer: Recently is a vague term. How recently?
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Software
Expert:  Richard replied 5 months ago.

Hi there and welcome

What is the error you receive when it fails?

Please let me know