How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot create a Skype account using my telephone number or

Customer Question

I cannot create a Skype account using my telephone number or my email address. Please tell me why.
JA: Just to clarify, what email service provider are you using for this account?
Customer: Gmail.
JA: Have you installed any updates recently?
Customer: Recently is a vague term. How recently?
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Software
Expert:  Richard replied 5 months ago.

Hi there and welcome

What is the error you receive when it fails?

Please let me know