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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I have an Epson 1430 printer set up with my Dell computer.

Customer Question

I have an Epson 1430 printer set up with my Dell computer. When using Photoshop CS4 I occasionally get the following message even though I have the printer set up and it works printing Photoshop docs most of the time. Here's the message: Before you can perform printer related tasks such as page set up and printing a document, you need to install a printer. What's up?
JA: I'm good. And you?
Customer: so what do you think of that problem?
JA: How much experience do you have with this particular machine?
Customer: Years and years.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Software
Expert:  Richard Freese replied 4 months ago.

Hello. Thanks for reaching out to I will do my best to help you with your Epson printer issue. Let me take a few minutes to get settled in and I will research your issue.