How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I am a professor at Mt. San Antonio College. I would like to

Customer Question

I am a professor at Mt. San Antonio College.
JA: What kind of computer do you have?
Customer: I would like to get started with the series of exams in Spanish. However, I am not able to do that. The purpose is to pilot test the exams.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, thank you.
Submitted: 5 months ago.
Category: Software
Expert:  UranIT replied 5 months ago.

Hello and thanks for using ,I am Serge and I will try my best to assist you.

In order to assist better, I need some more information:

Are you using PC or a Mac?

Are the exams online or is it software ? which one exactly, provide link or a name

What is the issue? error message if any?

Will be waiting for your reply

Expert:  UranIT replied 5 months ago.

Hello, professor, do you still require assistance on the issue?
Will be waiting for your reply.