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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 623
Experience:  Computer Software Support specialist for more that 10 years
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My computer says McAfee has expired. I installed a one year

Customer Question

my computer says McAfee has expired. I installed a one year subscription on 3/26/17. How can it be expired?
JA: How much experience do you have with this particular machine?
Customer: I just bought it in Feb.
JA: Have you installed any updates recently?
Customer: no, that,s only 2 months ago.
JA: Anything else you want the software expert to know before I connect you?
Customer: no thank you.
Submitted: 4 months ago.
Category: Software
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 4 months ago.

what is the version of windows you have on the computer