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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 615
Experience:  Computer Software Support specialist for more that 10 years
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Is this where I can renew the "Kaspersky" antivirus

Customer Question

Is this where I can renew the "Kaspersky" antivirus protection program?
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: The computer is at least 5 years old and, is a Dell desk top computer. I've had Web Root but, Kaspersky seems to have worked best for me
JA: Anything else you want the software expert to know before I connect you?
Customer: not
Submitted: 4 months ago.
Category: Software
Expert:  Jay D replied 4 months ago.

Hello and welcome to Just Answer. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to help you. I'm a computer business owner based in Scotland - UK. I have over 10 years experience in computing and a Bsc Bachelors Degree in Computer Science.

I will try and assist you, please give me a few moments to go over the question and I will look into this for you.

Please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant.

We appreciate your patience.

Expert:  Jay D replied 4 months ago.

Please be advised that we are not kaspersky antivirus but I can direct you to them or connect to your computer and help you renew this if you so wish? Jay