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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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I am having problems loading avast, desktop HP, no, i am not

Customer Question

I am having problems loading avast
JA: What kind of computer do you have?
Customer: desktop HP
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: i am not Good with computers and had trouble u7nderstanding the directions. I have an avast program running now but it expires soon I purchased a new one but am having trouble loading it
Submitted: 5 months ago.
Category: Software
Expert:  Cody replied 5 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 5 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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