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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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For the last four days I have been subjected to a very

Customer Question

For the last four days I have been subjected to a very tiresome routine, that of changing passwords continuously,it does not matter which website I attempt to engage. Why would this situation take place? HOw may I go back to being a regular customer without all the password ***** Please help me to maintain my sanity
JA: When did you last reset your username and password?
Customer: This PM. I had to reset ithe for outlook and
JA: Have you installed any updates recently?
Customer: The most recent installation was SCN Guard.
JA: Anything else you want the computer expert to know before I connect you?
Customer: The passswrds do not last 24 hours because, unlike previous behavior, demadnfor reset is immediate.
Submitted: 6 months ago.
Category: Software
Expert:  Jess M. replied 6 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a computer with Windows Vista, 7, 8 or 10? Or a Mac?

Please let me know by replying to me here so that I can help you further.

Best regards,