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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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Truekey has blocked my laptop can not get rid of or open

Customer Question

Truekey has blocked my laptop can not get rid of or open Internet. Lines are open correct. Kaarina
JA: Have you done a bandwidth test?
Customer: Can do nothing Wi-Fi correct and telephone line
JA: Have you installed any updates recently?
Customer: Yes and also looked in to connect truekey but cancelled it problem came after that
JA: Anything else you want the computer expert to know before I connect you?
Customer: It is also telling me my password ***** ***** and is telling to contact which I can't do as I can not enter I ternet
Submitted: 6 months ago.
Category: Software
Expert:  Bhavik Joshi replied 6 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 6 months ago.

Please try to uninstall truekey and then see if this has resolved your issue. To unistall you can you revo uninstaller .

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