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What happens when you try to use Internet explorer?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
What does it show when you try to access you norton account?
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Thank you for the details.
What message does it show in the Internet explorer ?
Do you have any other web browser installed in the computer like Mozilla Firefox, Chrome or any other,if so can you open web pages in it?
To give you an answer i need to know more details that is why i asked the above questions.
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