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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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I have an account with FirstMet. The site will not allow me

Customer Question

I have an account with FirstMet. The site will not allow me to respond to messages. It rejects my email address, I have lost my password ***** cannot log in to change it, and my payment was cancelled with no response as to why it was cancelkec.
JA: Have you tried having password ***** directions emailed to you?
Customer: My email address is being rejected.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the computer expert to know before I connect you?
Customer: 1. Email rejected. 1. Email address rejected.
Submitted: 6 months ago.
Category: Software
Expert:  Josh replied 6 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 months ago.

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