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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I buy recently a norton security deluxe and wen i try to

Customer Question

I buy recently a norton security deluxe and wen i try to download the cd there a brows tell me i have a more recently copie of norton security
JA: What kind of computer do you have?
Customer: this one is a hp with xp familial version
JA: Have you installed any updates recently?
Customer: yes all the up-date
JA: Anything else you want the software expert to know before I connect you?
Customer: do some one speake french my english is real pore
Submitted: 9 months ago.
Category: Software
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?