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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 623
Experience:  Computer Software Support specialist for more that 10 years
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My password filled in automatically, but did not go on from

Customer Question

my password ***** in automatically, but did not go on from there. What to do?
JA: When did you last reset your username and password?
Customer: don't know.
JA: Have you installed any updates recently?
Customer: don't believe so.
JA: Anything else you want the computer expert to know before I connect you?
Customer: is there another password ***** I should be using?
Submitted: 7 months ago.
Category: Software
Expert:  Kamil Anwar replied 7 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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