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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I need to renew my license. Ruby, do you want the Account

Customer Question

I need to renew my license
JA: What kind of computer do you have?
Customer: Ruby, do you want the Account number
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am on a store computer not the ruby system computer
Submitted: 8 months ago.
Category: Software
Expert:  Mr.Med replied 8 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 8 months ago.

What is the license you are trying to renew please?