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Byron, Computer Support Specialist
Category: Software
Satisfied Customers: 2831
Experience:  12 years in operations at a large law firm supporting both retail and specialty applications.
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Trying to upgrade my Ideapad Z565 wifi to AC type. Didn't

Customer Question

Trying to upgrade my Ideapad Z565 wifi to AC type. Didn't like it. Unknown adapter card error.
JA: Just to clarify, what's the exact model of your IdeaPad?
Customer: Lenovo Ideapad Z565-4311. Wifi card trying to upgrade to ac model.
JA: Have you installed any updates recently?
Customer: yes but bios keeps giving same error. Internet says IBM bios whitelist is restricted to only IBM models.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Software
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist. Laptops are programmed at the factory

as to what type of internal wireless cards can be used. When the Z565 was released in 2010 wireless AC wasn't

even around so it won't be an option for an internal card on that model. You can enjoy wireless AC speeds

using a USB wi-fi adapter such as this:

Customer: replied 9 months ago.
OK, thanks. About what I came up with. Hoping I was missing something.
Expert:  Byron replied 9 months ago.

Even laptops sold today, unless they at least came with an option to upgrade to AC,

aren't upgradeable either.

If you would like any additional information or assistance,
please do not hesitate to let me know.
Else if you could, please take a moment
to rate the service using the stars at the top of the page, then submit,
as that is how we are credited with assisting.
It would be much appreciated.